Overview
Languages
English
Education
-
Bachelor's degree
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Personal suitability
-
Efficient interpersonal skills
-
Team player
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Vision care benefits
Financial benefits
-
Bonus
-
Group insurance benefits
-
Life insurance
-
Mileage paid
-
Pension plan
-
Registered Retirement Savings Plan (RRSP)
Long term benefits
Other benefits
-
Free parking available
-
Paid time off (volunteering or personal days)
-
Team building opportunities
-
Parking available
-
Travel insurance
-
Wellness program
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.