Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Order office supplies and maintain inventory
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Perform general office duties
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Receive and log complaints
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Receive payments
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Explain procedures, risks and benefits to clients
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Maintain and manage digital database
Additional information
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
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Hand-eye co-ordination
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Repetitive tasks
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Walking
Personal suitability
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Client focus
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Efficient interpersonal skills
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Flexibility
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Organized
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Reliability
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Team player
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Initiative
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Judgement
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Ability to multitask
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Quick learner
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.