6202216
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hotel front desk supervisor 

Posted on August 30, 2024 by Employer details Alt Hotel Calgary East Village

Job details

  • Location635 Confluence Way SECalgary, ABT2G 0G1
  • Workplace information On site
  • Salary21.50 to 22.50 hourly (To be negotiated) / 30 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Night, Weekend, Morning
  • Start date: 2024-09-30
  • Benefits: Health benefits, Financial benefits, Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3062497

This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort
  • Hospitality industry

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Maintain an inventory of vacancies, reservations and room assignments
  • Resolve complaints and claims
  • Investigate complaints and claims

Experience and specialization

Musical genre

  • Opera

Computer and technology knowledge

  • Internet

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Reliability
  • Resourcefulness

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Night shift premium

Other benefits

  • Wellness program

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-16

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

hotel front desk supervisor  NOC 62022 Calgary Region
Median wage Help -
24.00 $/hour

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