Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Schedule and confirm appointments
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Manage contracts
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Answer telephone and relay telephone calls and messages
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Answer electronic enquiries
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Compile data, statistics and other information
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Arrange travel, related itineraries and make reservations
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Greet people and direct them to contacts or service areas
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Set up and maintain manual and computerized information filing systems
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Type and proofread correspondence, forms and other documents
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Perform data entry
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Provide customer service
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Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
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MS Excel
-
MS Outlook
-
MS PowerPoint
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MS Windows
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MS Word
-
Enterprise resource planning (ERP) software
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SharePoint
-
Adobe Acrobat Reader
-
Electronic mail
Technical terminology
Area of work experience
Additional information
Security and safety
Transportation/travel information
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Public transportation is available
Work conditions and physical capabilities
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Ability to work independently
-
Fast-paced environment
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Work under pressure
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Tight deadlines
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Attention to detail
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Repetitive tasks
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Large workload
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Work with minimal supervision
Personal suitability
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Ability to multitask
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Excellent oral communication
-
Excellent written communication
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Flexibility
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Judgement
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Organized
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Team player
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Accurate
-
Client focus
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Reliability
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Time management
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Adaptability
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Accountability
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Dependability
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Due diligence
-
Quick learner
Benefits
Health benefits
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Dental plan
-
Health care plan
-
Vision care benefits
Financial benefits
Other benefits
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.