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customer service representative - call centre
Posted on August 30, 2024 by Employer details Invesco
Job details
Education: Secondary (high) school graduation certificate. Work setting: Urban area. Business sector. Private sector. Consulting firm. Tasks: Advise clients on advertising or sales promotion strategies. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Experience: Experience an asset. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides visual accessibility accommodations (for example: braille, screen readers, etc.). Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.). Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.- LocationCharlottetown, PE
- Workplace information Hybrid
- Salary$40,000 to $43,500YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 4 vacancies
- Source Job Bank #3063086
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Hybrid
Work must be completed both in person and remotely.
Work setting
- Urban area
- Business sector
- Private sector
- Consulting firm
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-09-29
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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