customer service representative - call centre
Title posted on indeed.com -
CSR (Customer Service Representative)
Posted on
September 03, 2024
by
Employer details
Hot Yoga 101 | Inferno Hot Pilates
Job details
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accurate and efficient processing
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations, cancellations, and modifications
- Maintain a clean and organized front desk area
- Process payments and provide receipts to guests
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform outbound calling to confirm reservations or follow up with guests
Experience:
- Previous experience in customer service or hospitality is preferred but not required
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proficient in using computer systems and software applications
We offer competitive pay rates, a positive work environment, and opportunities for career growth. If you are a friendly and customer-oriented individual who enjoys working in a dynamic team, we would love to hear from you.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: $17.40 per hour
Expected hours: 8 ? 20 per week
Schedule:
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationVancouver, BC
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Workplace information
On site
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Salary$17.40HOUR hourly
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Terms of employment
Part time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9432404975
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