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front desk manager
Posted on September 15, 2024 by Employer details Colibri Car Styling
Job details
\*Overview\* We are seeking a Front Desk Manager to join our team and be the first point of contact for our customers. The ideal candidate will have a passion for cars and excellent customer service skills. \*Responsibilities\* - Greet guests in a friendly and professional manner - Manage appointments efficiently - Handle customer inquiries and provide accurate information about our services - Coordinate with our staff to ensure all appointments are completed within a timeframe - Oversee the front desk operations, including managing phone calls, emails, payments and customer requests - Resolve customer issues promptly and escalate when necessary - Collect Google Reviews and reply on them in a timely manner - Post Daily Instagram Stories and Google Maps Photos - Maintain cleanliness in the shop - Order supplies and equipment needed for every project \*Qualifications\* - Previous experience in a front desk or shop manager role is mandatory - Excellent communication skills with proficiency in phone etiquette - Strong customer service orientation with a focus on customer satisfaction - Knowledge of all our services and our prices is a plus - Ability to multitask in a fast-paced environment - Bilingual or multilingual capabilities are advantageous Job Type: Full-time Pay: $20.00 per hour Expected hours: 50 per week Benefits: * Dental care * Extended health care * On-site parking Schedule: * Monday to Friday Experience: * Customer service: 1 year (required) Language: * English (required) Work Location: In person Expected start date: 2024-09-16- LocationToronto, ON
- Workplace information On site
- Salary$20.00HOUR hourly
- Terms of employment Full time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9447512962
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