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customer service agent
Posted on September 20, 2024 by Employer details Foundever Teleservices Canada
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Remote location. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Own tools/equipment: Internet access. Personal suitability: Punctuality. Flexibility. Reliability. Team player. Ability to multitask. Dependability. Quick learner. Experience: 1 to less than 7 months. Workplace information: Remote. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Long term benefits: Long-term care insurance. Other benefits: Wellness program.- LocationRemote based in St. John's, NL
- Workplace information Remote
- Salary$15.60HOUR hourly / 37.5 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 10 vacancies
- Source Job Bank #3088964
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Remote location
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
Experience and specialization
Type of experience
- Call centre
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Own tools/equipment
- Internet access
Personal suitability
- Punctuality
- Flexibility
- Reliability
- Team player
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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