financial analyst
Title posted on CareerBeacon -
QA Portfolio Specialist, Scotiabank
Posted on
September 28, 2024
by
Employer details
Scotiabank
Job details
Requisition ID: 203269Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotiabank's COAT (Contact Centre Operations & Automation Technology) Delivery Center - Agile,Automation & Assurance passionately serves and protects system reliability through innovative andcollaborative services provided by the Agile, Automation and QA teams which enables cost savingsand increases business value. Reporting to the Senior Quality Assurance Manager, you will contribute to the overall success of theQA - COAT Delivery Center - Agility & Assurance team by ensuring specific individual goals, plans &initiatives are executed / delivered in support of the team's business strategies and objectives. Youwill ensure all activities conducted are in compliant with governing regulations, internal policies, and procedures. Is this role right for you? In this role you will: You embrace a role that champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. You are keen to perform the following QA test activities for projectseleases during the Software Test Life Cycle (STLC): Review project documentation (business requirements, technical design, flow diagrams etc.) to provide analysis from a testing perspective. Participate in product design and requirements analysis. Thorough experience with data extraction, transformations, and conversion testing. Provide QA test estimates (includes scope of testing required, work effort) based upon project documentation provided. In conjunction with the development team, perform manual tests, create test data, construct and execute exploratory, integration, regression, back-end, end-to-end testing. Ability to create test artifacts but not limited to test plansest strategies, test scenarios, test cases, test conditions, test scripts based upon risk analysis to ensure optimal use of testing time. Work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production. Prepare other QA documentation for QA management review, approval and sign-off. You are eager to transfer application and process expertise to more junior analysts; provide hands on training on systems, hardware, environment, product, standards, methodology. Work with the senior managers and director to capture data and information related to project delivery and status. Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: You have strong communication (verbal/written) skills, which would allow you to produce clear, concise & comprehensive test plansstrategies, test cases. Working knowledge of Contact Center agent facing applications and flows. You have at least 5+ years quality assurance experience that performed manual testing (e.g., exploratory, integration, functional, regression and end-to-end, testing, etc). You have experience with Interactive Voice Response (IVR) and dialer inbound outbound call initiation in a Call Centre setting. You have 5+ years testing experience in CRM application (maintenance, sales, and general service tasks, etc.). You have testing experience using API testing tools Postman. Must have experience of QA processes, working knowledge in agile teams either using Scrum or Kanban. Experience with Jaws Accessibility testing is a nice to have. You can execute sprint activities and work closely with development and business teams to plan, report, prioritize and drive continuous improvement. Possess the ability to work on multiple projects concurrently. You can deal with ambiguity in a fast-paced environment while managing multiple competing priorities. Have strong interpersonal skills and excellent analytical skills. You are results focused innovator, passionate about the success of the team. Have well-developed leader
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2102157
Advertised until
2024-10-27
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