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user support technician
Posted on October 03, 2024 by Employer details FIBERCOMM COMMUNICATIONS LTD
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Experience: 2 years to less than 3 years. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Support for youths: Participates in a government or community program or initiative that supports youth employment. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities.- LocationCalgary, AB
- Workplace information On site
- Salary$30.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #3100855
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-12-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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