company trainer
Title posted on Jobillico -
Service Trainers
Posted on
October 04, 2024
by
Employer details
Prevost
Job details
<p>Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.</p><p><span><b>Prevost</b>, a division of Volvo Group Canada Inc., is currently looking for effective and independent<b> Service Trainer </b>to fill a vacant position within his current team. The location of the position is flexible in Canada.</span></p><p><span><b> </b></span></p><p><span><b>What you will do:</b></span></p><p><span>The<b> Service Trainer </b>has a key role in the Volvo Group | Prevost Division in order to perform all functions relating to the production & delivery of training for our internal personnels & external customers. He assists & provide training solutions to cover the evolution of our product line for both our internal & external customers. This position is key to retain & develop employee?s knowledge maintaining company standard of customer satisfaction.</span></p><p></p><p><span><b>CORE RESPONSABILITIES:</b></span></p><ul><li><span>Analyze and track training needs for our North American locations.</span></li><li><span>Provide training on a wide variety of coach systems to include powertrain, electrical, A/C, etc.</span></li><li><span>Plan and execute recorded, online, and in-person training sessions for both internal and external customers.</span></li><li><span>Document and update training records and provide training reports.</span></li><li><span>Review after training surveys and adjust content/schedule according to comments received.</span></li><li><span>Responsible for gathering technical information, build training materials and conduct training in a classroom environment, using audio/visual technology available.</span></li><li><span>Prepare individualized training materials to be used for our products.</span></li><li><span>Participates in a multitude of different industry events, training classes and seminars.</span></li><li><span>Provide customer service while upholding the level of performance and quality of our products to ensure repeat business and continued loyalty of our customers.</span></li><li><span>Assisting in the diagnostic and repairs of the Prevost and Volvo products.</span></li><li><span>Provide training, assistance, and mentoring of fellow coworkers.</span></li><li><span>Be available to answer questions from technicians including support for the on-call.</span></li><li><span>Other assigned tasks.</span></li></ul><p></p><p><span><b>What's in it for you?</b></span></p><ul><li><span>Permanent position;</span></li><li><span>Competitive salary;</span></li><li><span>Minimum of 5 weeks of vacation;</span></li><li><span>Comprehensive group insurance paid 100% by the company;</span></li><li><span>Retirement plan with employer contribution of up to 7%;</span></li><li><span>Telemedicine program;</span></li><li><span>Hybrid working mode;</span></li><li><span>Unique / unusual work environment;</span></li><li><span>Annual performance bonuses.</span></li></ul> <br> <p><span><b>Required Competencies:</b></span></p><ul><li><span>Advanced troubleshooting and diagnostic abilities</span></li><li><span>Be the product expert person for the Prevost and Volvo products.</span></li><li><span>Ability to look up parts efficiently and independently.</span></li><li><span>Proficient in electronic media and laptop use (Technical prints, Parts Assist, bulletins and recalls, SAP, Diagnostic tools)</span></li><li><span>Autonomous and well organized</span></li><li><span>Excellent verbal and written communication (French and English)</span></li></ul><p> </p><p><span><b>Minimum Education Required:</b></span></p><ul><li><span>Technical School diploma in mechanics, Electrical, Electronic or equivalent</span></li><li><span>5 years minimum of relevant experience required</span></li><li><span>Knowledge of the Prevost and Volvo produc
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LocationMississauga, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14444135
Advertised until
2024-11-02
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