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guest service supervisor
Posted on October 15, 2024 by Employer details Rama Gaming House – Scarborough
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Casino. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Supervision: 1 to 2 people. 3-4 people. 5-10 people. 11-15 people. Certificates, licences, memberships, and courses : Casino Gaming License. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Overtime required. Standing for extended periods. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Financial benefits: Bonus. Gratuities.- LocationScarborough, ON
- Workplace information On site
- Salary$34.00 to $35.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, To be determined, Early Morning, Morning
- Starts as soon as possible
- Benefits: Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3117941
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Casino
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Supervision
- 1 to 2 people
- 3-4 people
- 5-10 people
- 11-15 people
Credentials
Certificates, licences, memberships, and courses
- Casino Gaming License
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Benefits
Financial benefits
- Bonus
- Gratuities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-12-09
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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