customer service clerk
Title posted on CareerBeacon -
Customer Service Administrative Support
Posted on
October 15, 2024
by
Employer details
EASTND
Job details
At EASTND, we are passionate about health and wellness. We offer a wide range of natural health products and services, including IV therapy, with a focus on improving our clients' overall well-being. We are looking for a dedicated and customer-oriented individual to join our team and help us continue delivering exceptional client experiences.We are seeking a Customer Service Representative to work part-time hours, primarily focused on client communication, bookings, and enhancing customer experience. This position will be a key part of our front-line team, ensuring that clients receive top-tier service, support, and recommendations.Working Hours:Wednesday: 2:00 PM - 7:00 PMThursday: 11:00 AM - 7:00 PMCasual hours may be available outside of these times, as needed.Key Responsibilities:Greet and assist clients with their bookings and appointments.Communicate with clients to drive product sales and promote rebooking for IV therapy and other services.Provide product recommendations from our selection of natural health products.Ensure a seamless and enjoyable experience for clients from check-in to check-out.Use our booking software (Jane) to manage appointments. Prior experience is an asset, but training can be provided.Handle direct billing to insurance providers (experience an asset but can be taught).Assist with administrative tasks as needed to support the clinic's operations.Qualifications:Strong customer service skills with a positive, friendly, and reliable attitude.A passion for health, wellness, and natural health products.Excellent communication skills, both written and verbal.Ability to work independently and manage time effectively.Familiarity with Jane and direct billing is an asset (but can be easily taught).Previous experience in a similar role or a health and wellness environment is a bonus.Super reliable with a commitment to creating a great client experience.At EASTND, you'll be part of a supportive team passionate about health and helping clients feel their best. We foster a friendly, collaborative work environment where your contributions directly impact our clients wellness!
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LocationMoncton, NB
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Workplace information
On site
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Salary$16.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2117675
Advertised until
2024-10-23
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