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supervisor, by-law enforcement officers
Title posted on CareerBeacon - Site Supervisor - London Public Library - Central Branch
Posted on October 17, 2024 by Employer details Paladin Security
Job details
Position: Site SupervisorSite: London Public Library - Central BranchSite Address: 251 Dundas Street, London, ON N6A 6H9Status: Full TimeHours: 2 week Rotating Schedule Week #1 Monday - Friday 0900-1700hr Week #2 Tuesday - Saturday 0900-1700hrOvertime Method: Employment Standards Act - calculating after 88 hours bi-weeklyPosition OverviewControl, oversee and direct the activities of Site Guards Motivate and manage the performance of security staff to ensure that the performance of all Guards is of the highest quality and complies with requirements Liaise with the London Public Library management and Community Agencies with regard to any security issues and implement instructions and temporary post orders as necessary Assist in developing policies for continuous improvement to services to enhance services Orientate and Train: Provide appropriate orientation and training Assign Work: Assign special assignment duties to guards ensuring they are qualified and trained for the task Scheduling: Create and manage the work schedule for the department Corrective Actions: Address performance problems through the Paladin performance management procedures Incident Reports: Review and sign-off on all incident reports created each shift by Security Emergency Response: Emergency Team Representative to actively monitor site conditions and assist with plant evacuation processDuties includeOperating, accessing and occasionally monitoring the video surveillance equipment Monitoring and responding to alarm systems Maintain a high standard of civility, deportment and appearance and guards shall proactive a philosophy of compassion and de-escalation Supporting staff, volunteers, tenants and Library patrons by knowing and understanding the Library's Rules of Conduct and being able to apply these rules in a fair, dignified and positive mannerReporting Incidents using the Library's Incident Reporting Tool Resolving incidents according to the Library's guidelines, instructions, procedures, and reporting on incidents according to established procedures Protecting all persons (including public, staff, volunteers, on-site contractors, tenants) and property in the event of medical, fire, disaster, severe weather, bomb threat, evacuation and other emergencies Functioning as the Primary First Aid service provider at the Central Library. This might include the ability to administer a blocking medication such as Naloxone and use of devices such as automated external defibrillators (AED)All Emergency occurs are to be reported to the Library as soon as possible. A written incident report, using the Library's Incident Reporting Tool, shall be provided to the Library on any or all minor/major incidents Preferred skills/qualificationsValid Ontario Security Guard licence (required) Valid First Aid Level C CertificateExceptional Customer Service Skills Proficient with Microsoft Office RequirementsPhysical demands include excessive walking such as walking up to 5km in a shift and standingWorking knowledge of the Trespass to Property ActAble to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situationsExcellent communication skills with a focus on customer service along with good computer abilities are all core requirementsSuperior written and verbal communication skills. Ability to write clear, concise and legible reportsDemonstrated punctuality and reliability, tact and diplomacyPatrol assigned area on foot, as assigned, to ensure personal, building and equipment securityWatch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, as requiredSustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when requiredOffer support to any- LocationLondon, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Source CareerBeacon #2118132
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