front desk agent
Posted on
October 16, 2024
by
Employer details
TRAVELODGE WELLAND
Job details
*Job Overview*
We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
*Responsibilities*
- Greet guests and provide them with exceptional service
- Check guests in and out of the hotel
- Answer phone calls and direct them appropriately
- Handle guest inquiries and resolve any issues promptly
- Assist with reservations and cancellations - Maintain a clean and organized front desk area
*Requirements*
- Previous experience in a hotel or guest services role is preferred
- Proficiency in multiple languages is a plus
- Strong communication skills and phone etiquette
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of front desk operations and hospitality industry practices
- Bilingual proficiency is advantageous
- Familiarity with phone systems Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine.
Job Type: Part-time
Additional pay:
* Overtime pay
Benefits:
* On-site parking
Schedule:
* 8 hour shift
* Evening shift
* Weekends as needed
Experience:
* Front desk: 1 year (preferred)
Work Location: In person
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LocationWelland, ON
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Workplace information
On site
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SalaryNot available
-
Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9489542863
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