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managing supervisor, customer service
Posted on November 04, 2024 by Employer details MNSi- Managed Network Systems Inc.
Job details
Education: Bachelor's degree. Work setting: Telecommunications. Internet/Web services company. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages. Conduct performance reviews. Supervise office and volunteer staff. Train staff. Supervise staff or team. Provide problem-solving services to network users. Professionalism in customer service. Determine strategic planning related to new product lines. Help with scheduling and workflow. Make decisions on tests and procedures. Supervision: 11-15 people. Computer and technology knowledge: Accounting software. Word processing software. Database software. Project management software. Electronic mail. Spreadsheet. Adobe Acrobat Reader. MS Outlook. Type of industry experience: Telecommunication and communications. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. Experience: 5 years or more. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Pension plan. Other benefits: Free parking available. Other benefits. Wellness program.- LocationWindsor, ON
- Workplace information On site
- Salary$25.00 to $28.00HOUR hourly (To be negotiated) / 80 hours bi-weekly
- Terms of employment Permanent employmentFull time
- Day, Overtime
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3141726
Overview
Languages
English
Education
- Bachelor's degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Telecommunications
- Internet/Web services company
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Conduct performance reviews
- Supervise office and volunteer staff
- Train staff
- Supervise staff or team
- Provide problem-solving services to network users
- Professionalism in customer service
- Determine strategic planning related to new product lines
- Help with scheduling and workflow
- Make decisions on tests and procedures
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- Accounting software
- Word processing software
- Database software
- Project management software
- Electronic mail
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
Type of industry experience
- Telecommunication and communications
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Pension plan
Other benefits
- Free parking available
- Other benefits
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-12-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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