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communications specialist
Title posted on CivicJobs.ca - Communications Coordinator - Digital
Posted on November 08, 2024 by Employer details City of Surrey
Job details
City of SurreyCommunications Coordinator - DigitalAs one of Canada?s fastest-growing cities, Surrey is a leader in building vibrant, sustainable communities through innovation and technology. Our employees are inspired by meaningful work and a commitment to shaping the future of our city?and their careers. Join us in building a City and a Future at Surrey ScopeAre you a digital communications expert eager to make a real impact? We?re looking for a Digital Communications Coordinator to join our innovative team. If you're passionate about creating engaging digital content and thrive in a fast-paced setting, this is your opportunity to shine and contribute meaningfully to our city! Reporting to the Manager of Digital Communications, you?ll play a key role in managing and expanding the City of Surrey's online presence. Working within our in Corporate Services? Communications & Engagement Division, you?ll collaborate with a skilled team to bring the City?s programs, services, and events to a wide audience across our website, social media channels, and email Newsletter program.Join a dynamic team dedicated to transforming the City of Surrey?s online presence. We work hard, but have fun along the way, creating a positive and enjoyable atmosphere. With ample opportunities for professional growth and skill development, you?ll thrive in a supportive environment that values innovation, creativity, and collaboration. Some evening and weekend work may be required for special coverage. Employment StatusUnion - CUPE Local 402 - term (1 year)ResponsibilitiesCreate and edit engaging digital content for various City platforms, including web, social media, and eNews. Collaborate with the Digital Communications team to support strategic content and align with organizational goals. Manage online community interactions across social media, fostering engagement and responding to comments while identifying and mitigating reputational risks. Perform quality assurance on digital content, identifying improvements such as broken links, accessibility issues, plain language, and spelling errors. Measure and report on content performance and campaign metrics using analytics tools such as Google Analytics, Hootsuite, and social media insights, providing actionable recommendations to enhance strategies. Stay current on digital trends, seeking new content opportunities and strategies to enhance the City?s online presence. Develop and execute social media campaigns, ensuring alignment with communications strategies and key messages. Collaborate with graphic designers and other team members to produce visually appealing digital content. Ensure alignment with City branding, strategic directions, marketing plans, and ranked priorities. Respond to internal and public inquiries and questions with professionalism and accuracy. Support key portfolio work for City business areas as assigned. Qualifications Completion of Grade 12, supplemented by a diploma in Communications or a related field from a recognized post-secondary institution, plus a minimum of three years related experience; or an equivalent combination of education and experience. Our ideal candidate will:Have considerable knowledge of communications and marketing principles, practices, methods and techniques including digital, online engagement and social media practices and related available technology such as Facebook, X, LinkedIn, YouTube, Hootsuite with CMS knowledge (e.g., Drupal) as a plus. Ability to establish and maintain effective working relationships with a variety of internal/external contacts Sound knowledge of strategic communications plans, objectives, and strategies development Ability to provide guidance to staff and clients on digital and traditional marketing and communications Possess strong understanding of social media (organic and paid) trends, and strategies for audience engagement. Be comfortable in a fast-paced environment with deadlines. Write in plain, engaging, a- LocationSurrey, BC
- Workplace information On site
- Salary$35.71HOUR hourly
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CivicJobs.ca #99430
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