customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
November 18, 2024
by
Employer details
Cash 4 You Corp.
Job details
*| Who we are*
*We are passionate about growth and looking to expand our CSR (Lending Specialist) team to exceed our financial milestones. *One of Canada?s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online.
*| Key Job Expectations*
CSR?s work in a challenging, high change environment. There is no typical day ? that?s part of the challenge, and the fun. On any given day, you?re expected to:
* Meet or exceed business goals and performance objectives
* Identify the ?details? that others miss, and take pride in accuracy of data and business records
* Process transactions for customers, manage risk and resolve accounts
* Work as part of a team, including weekends and holidays as needed or scheduled
*| Required Qualifications*
If you enjoy a fast-paced work environment and consider yourself upbeat and a good listener, working as a Lending Specialist may be an ideal place to start your career in financial services. Our CSRs have:
* 3+ years of experience in any or a combination of the following: interacting with customers, assessing and meeting the needs of customers, solving customer problems, experience in a retail or the financial services industry
* Experience navigating multiple computer systems, applications, and utilizing search tools to find information
* Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies
* Experience leveraging customer relationships to offer products and services with a high customer service focus
Job Types: Full-time, Permanent
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationBrockville, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9532266631
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