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human resources assistant

Posted on November 26, 2024 by Employer details Reimagined Parking

Job details

This position may also assist with administrative tasks relating to recruitment or general support of the larger HR division as needed. Key responsibilities include: * Provide employees with clear information and guidance on benefit eligibility, coverage options, bank entitlements, and pay rates. * Process and maintain employee benefits, pension, and compensation data through benefit portals and the City?s HRIS system, ensuring timely enrollments, terminations, and status changes. * Collaborate closely with Payroll, Health & Safety, and department clients to ensure accurate premium deductions and resolve issues related to overpayments, offering recommendations for effective solutions. * Assist and provide information to employees on benefit matters during leaves of absence, ensuring proper deduction of benefit premiums during the leave period. * Process retirement requests and provide guidance to employees planning to retire from the City. * Respond to inquiries on various HR-related matters, including policies, procedures, entitlements, and bank balances. Escalate complex inquiries to the HR Advisory team as required. * Maintain and update internal documentation related to benefit plan administration, including forms, procedural guides, and benefit brochures. * Files documentation accurately and completely in employee files. * Performs other related duties as required. *Minimum Qualifications* _Education & Experience:_ * Completion of post-secondary coursework or education in Business Administration, Commerce or Human Resources paired with 3 years of related experience, preferably in a unionized environment. An equivalent combination of education and experience will be considered. * Prior experience in benefit administration will be an asset. _Knowledge, Skills & Abilities:_ * Ability to explain and apply HR policies, procedures, and collective agreements. * Excellent verbal and written communication skills, including the ability to prepare business correspondence, liaise with employees and managers on benefits inquiries, and create reports. * Proven commitment to providing excellent and prompt customer service. * Demonstrated ability to work independently and work collaboratively in a team environment. * Superior organization skills with the ability to meet tight deadlines each pay process. * Ability to exercise tact and discretion in dealing with sensitive and confidential information. *Preferred Qualifications* * Working knowledge of benefits administration and pension rules * Experience with unionized and excluded recruitment practices * Experience with Peoplesoft, the Pacific Blue Cross and Municipal Pension Plan portals and/or Cegid. * A CPHR designation or working towards the designation is considered an asset. Job Type: Full-time Pay: $55,677.00-$58,048.00 per year Benefits: * Dental care * On-site parking Schedule: * Monday to Friday Education: * Secondary School (preferred) Experience: * Human resources: 1 year (preferred) Work Location: In person