customer service adviser
Title posted on Monster -
Customer Service Representative
Posted on
December 12, 2024
by
Employer details
John Crane
Job details
Job Description
SUMMARY OF ESSENTIAL FUNCTIONS:
To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.
SPECI FIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
Identifies returned
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LocationEdmonton, AB
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#1340e308-d7c4-4078-ab71-6a91b176bd3c
Advertised until
2025-01-12
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