Loading, please wait...

conference services manager

Posted on March 10, 2025 by Employer details One King West Hotel & Residence

Job details

* Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs. * Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues. * Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. * Supervise the execution of banquet events. Review all function space with Banquet Manager. Ensure satisfaction of client at the outset of all events. * Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Banquet Event Order Meeting, Pre-Convention Meetings, Planning Visits, and Menu Tastings. * Make timely and impromptu decisions, which balance client's needs with the financial, safety and staffing goals of the hotel. * Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. * Joint calls with the sales team to actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all bookings. * Conduct property tours and entertain planners of meetings, social events, and weddings. One King West Hotel & Residence welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process Job Types: Full-time, Permanent Pay: $65,000.00-$70,000.00 per year Additional pay: * Bonus pay Benefits: * Company events * Dental care * Life insurance * Vision care Schedule: * 8 hour shift Work Location: In person