cloud operations manager

Title posted on indeed.com - Fixed Operations Manager - Cobourg Mazda

Posted on May 14, 2026 by Employer details Cobourg Mazda

Job details

*Fixed Operations Manager - Cobourg Mazda* Cobourg Mazda, part of the Gyro family-owned group of dealerships, is looking for a driven, process-oriented, and people-focused Fixed Operations Manager to lead our Service and Parts departments. As a smaller-town dealership with long-tenured staff and a strong reputation in the community, we pride ourselves on maintaining a positive culture, promoting from within, and recognizing team members who contribute to the growth and success of the store. Our dealership operates at a high level with a strong focus on process, customer experience, and accountability, reflected through consistently strong customer satisfaction performance and a service retention rate approaching 70%. We believe strong performance and leadership should be directly reflected in compensation and career advancement. This role is ideal for a hands-on leader who wants to make a direct impact on department performance, profitability, and retention. *Responsibilities* * Lead and support Service, Parts, and Technician teams * Drive efficiency, productivity, profitability, and customer satisfaction * Oversee daily operations, workflow, repair orders, and departmental KPIs * Ensure consistent execution of inspection/video and follow-up processes * Conduct regular coaching, one-on-ones, and performance reviews * Maintain strong communication across all dealership departments *Qualifications* * Previous dealership Service Manager or Fixed Operations leadership experience required * Strong leadership, communication, and organizational skills * Strong understanding of dealership operations and KPIs * Active Technician license is considered an asset * Valid Ontario Driver?s License required *What We Offer* * Competitive compensation with performance-based incentives * Growth opportunities within a family-owned dealership group * Positive culture with strong leadership support * Stable environment with a long-tenured team and strong community reputation If you are a motivated leader looking to grow with a dealership that values performance, culture, and customer experience, we?d love to hear from you. Pay: From $100,000.00 per year Benefits: * Company events * Dental care * Disability insurance * Extended health care * Life insurance * On-site parking * Paid time off * Store discount * Vision care Work Location: In person