Loading, please wait...

dental treatment coordinator

Posted on May 26, 2026 by Employer details LightHouse Dental

Job details

Join Our Team as a *Treatment Coordinator* LightHouse Dental Cobourg Are you an organized, confident, and patient-focused professional who enjoys guiding patients through larger treatment plans and helping them understand their insurance options? LightHouse Dental in Cobourg is expanding, and we are looking for a dedicated Treatment Coordinator to support our patients throughout their dental care journey. If you excel at communication, enjoy working with specialists, and thrive in a busy clinic environment, we would love to speak with you. Why Join LightHouse Dental ? Competitive compensation with opportunities for growth. ? Supportive team culture that values professionalism and collaboration. ? Positive clinic environment with a strong focus on patient care. ? Ongoing training and long term career development. What You Will Do * Guide patients through complex treatment plans, including cases that involve specialists such as endodontists, periodontists, denturists, and oral surgeons. * Coordinate referrals, consultations, and follow up appointments with both in house providers and external specialists. * Prepare and submit predeterminations, verify insurance coverage, and explain benefits clearly to patients. * Review treatment plans with patients, discuss financial arrangements, and help them understand timelines and recommended care. * Support case acceptance by communicating confidently and answering patient questions. * Track pending predeterminations and outstanding treatment, then follow up to ensure smooth scheduling. * Maintain accurate records, treatment notes, and insurance details. * Assist the reception and clinical teams as needed to keep the day running smoothly. What We Are Looking For * Previous experience in a dental office, ideally with treatment coordination or insurance roles. * Strong understanding of dental insurance, predeterminations, frequency limits, and specialist referral processes. * Excellent communication skills and the ability to discuss treatment in a clear and compassionate way. * High attention to detail combined with strong organizational ability. * A patient focused mindset with a positive attitude and willingness to support the team. If you are a motivated professional who enjoys helping patients move forward with the care they need, this is an excellent opportunity to build a fulfilling and stable career. Apply today to join the LightHouse Dental Cobourg team. Job Type: Full-time Pay: $28.00-$34.00 per hour Benefits: * Dental care * Employee assistance program * RRSP match Experience: * Dental office: 1 year (preferred) Work Location: In person