Job prospects Financial Customer Service Representative near Ville de Saguenay (QC)

Explore current and future job prospects for people working as "Customer services representatives - financial institutions" near Ville de Saguenay (QC) or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Customer services representatives - financial institutions near Ville de Saguenay (QC). The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Customer services representatives - financial institutions (NOC 64400) in the Saguenay - Lac-Saint-Jean region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment decline will lead to the loss of a few positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

In recent years, the financial services sector has been rapidly changing. Several innovative technologies have been implemented to facilitate access to these services.

Increased use of digital applications and services, optimization of staff utilization, and the closure of several branches, particularly in rural areas, may moderate hiring opportunities in this occupational group.

While the employment outlook for this occupation is moderate at the provincial level, it will be good in Capitale-Nationale and Chaudière-Appalaches.

Here are some key facts about Customer services representatives - financial institutions in the Saguenay - Lac-Saint-Jean region:

  • Approximately 400 people worked in this occupation in May 2021.
  • Customer services representatives - financial institutions mainly work in the following sectors:
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): more than 95%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Customer services representatives - financial institutions across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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