Job prospects Contact Centre Manager in Nova Scotia

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Explore current and future job prospects for people working as a "contact centre manager" in Nova Scotia or across Canada.

Job opportunities in Nova Scotia

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Other business services managers (NOC 10029) in Nova Scotia for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other business services managers in Nova Scotia:

• Approximately 550 people worked in this occupation in May 2021.
• Other business services managers mainly work in the following sectors:
  • Business support services (NAICS 5614): 16%
  • Other management and administrative services (NAICS 55, 56 except 5614 and 5617): 15%
  • Other retail stores (NAICS 44-45, except 445): 11%
  • Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 8%
  • Legal services (NAICS 5411): 8%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 94% compared to 82% for all occupations
  • Part-time workers: 6% compared to 18% for all occupations
• 86% of other business services managers work all year, while 14% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
• 28% of other business services managers are self-employed compared to an average of 11% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 54% compared to 51% for all occupations
  • Women: 46% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 10% for all occupations
  • high school diploma or equivalent: 20% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: 14% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 22% compared to 22% for all occupations
  • bachelor's degree: 28% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: 11% compared to 10% for all occupations

Breakdown by region

Explore job prospects in Nova Scotia by economic region.

Source Labour Market Information | Prospects Methodology