Job prospects Complaints Specialist - Customer Service in the Lethbridge–Medicine Hat Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Lethbridge–Medicine Hat Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be limited for Other customer and information services representatives (NOC 64409) in the Lethbridge - Medicine Hat region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• Several positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Lethbridge - Medicine Hat region:

• Approximately 860 people worked in this occupation in May 2021.
• Other customer and information services representatives mainly work in the following sectors:
  • Retail Trade (NAICS 44-45): 37%
  • Wholesale trade (NAICS 41): 11%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 10%
  • Other services (except public administration) (NAICS 81): 7%
  • Ambulatory health care services and hospitals (NAICS 621-622): 7%

Source Labour Market Information | Prospects Methodology