Job prospects Complaints Specialist - Customer Service in the Muskoka–Kawarthas Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Muskoka–Kawarthas Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Muskoka - Kawarthas region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• Several positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Muskoka - Kawarthas region:

• Approximately 1,660 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Retail Trade (NAICS 44-45): 25%
  • Management and Administrative Services (NAICS 55-56): 21%
  • Transportation and warehousing (NAICS 48-49): 7%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
  • Other services (except public administration) (NAICS 81): 5%

Source Labour Market Information | Prospects Methodology