Competencies 911 Dispatcher in the Mauricie Region

Find out what competencies you typically need to work as a 911 dispatcher in Canada. These skills are applicable to all Dispatchers (NOC 14404).

Skills Help - Skills

Proficiency or complexity level
Coordinating 3 - Moderate Level
Instructing 3 - Moderate Level
Monitoring 3 - Moderate Level
Time Management 3 - Moderate Level
Management of Personnel Resources 3 - Moderate Level
Oral Communication: Oral Comprehension 3 - Moderate Level
Social Perceptiveness 3 - Moderate Level
Persuading 3 - Moderate Level
Critical Thinking 3 - Moderate Level
Learning and Teaching Strategies 3 - Moderate Level

Personal Attributes Help - Personal Attributes

Importance
Stress Tolerance 5 - Extremely important
Attention to Detail 5 - Extremely important
Social Orientation 4 - Highly important
Independence 4 - Highly important
Concern for Others 4 - Highly important
Collaboration 4 - Highly important
Adaptability 4 - Highly important
Analytical Thinking 4 - Highly important
Service Orientation 3 - Important
Leadership 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Logistics 2 - Intermediate Level
Business Management 2 - Intermediate Level
Clerical 2 - Intermediate Level
Client Service 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level
Public Safety and Security 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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