Competencies Technical Support Analyst - Network in Ontario

Find out what competencies you typically need to work as a technical support analyst - network in Canada.

Skills Help - Skills

  • Web technicians
    Proficiency or complexity level
    Troubleshooting 5 - Highest Level
    Instructing 4 - High Level
    Repairing 4 - High Level
    Evaluation 4 - High Level
    Systems Analysis 4 - High Level
    Coordinating 3 - Moderate Level
    Monitoring 3 - Moderate Level
    Time Management 3 - Moderate Level
    Digital Literacy 3 - Moderate Level
    Writing 3 - Moderate Level
  • Computer and network operators
    Proficiency or complexity level
    Troubleshooting 5 - Highest Level
    Preventative Maintenance 5 - Highest Level
    Instructing 4 - High Level
    Monitoring 4 - High Level
    Quality Control Testing 4 - High Level
    Operation Monitoring of Machinery and Equipment 4 - High Level
    Repairing 4 - High Level
    Equipment and Tool Selection 4 - High Level
    Evaluation 4 - High Level
    Operation and Control 4 - High Level

Skills

Skills are capabilities that you develop over time. Different jobs require different skills. You will need them to do a good job in your roles, tasks, and duties.

Personal Attributes Help - Personal Attributes

  • Web technicians
    Importance
    Innovativeness 4 - Highly important
    Independence 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Analytical Thinking 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Creativity 3 - Important
    Service Orientation 3 - Important
    Social Orientation 3 - Important
  • Computer and network operators
    Importance
    Active Learning 4 - Highly important
    Innovativeness 4 - Highly important
    Stress Tolerance 4 - Highly important
    Independence 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Analytical Thinking 4 - Highly important
    Attention to Detail 4 - Highly important
    Creativity 3 - Important
    Service Orientation 3 - Important

Personal Attributes

Personal attributes are the traits that you are born with. You can develop them through your social context and personal experiences. Different jobs require different personal attributes. Personal attributes are important at work because they influence how you are, and how you do things.

Interest Help - Interest

Realistic jobs

Realistic jobs are all about handling objects, tools, machines, or animals in a standard way. Many of these jobs don’t involve a lot of paperwork or teamwork.

Investigative jobs

Investigative jobs are all about studying things in an organized or creative way. These things can be physical, natural, or cultural. People in those jobs must think a lot, work with ideas, search for facts and solve problems.

Artistic jobs

Artistic jobs are all about expressing yourself in a creative way to make visual, performing, written, or applied art. They often involve working with forms, designs and patterns. Most of the time, people in those jobs don’t have to follow clear rules.

Social jobs

Social jobs are all about working with people. This often involves interacting with others to help, care, teach, or inform them.

Enterprising jobs

Enterprising jobs are all about taking action to achieve goals for a group or for yourself. This often involves starting and completing projects. People in those jobs often have to influence, lead and mobilize others. They sometimes also have to take risks and decisions or deal with business.

Conventional jobs

Conventional jobs are all about following procedures and routines. This may involve tasks like keeping records, filing paperwork and copying documents. It may also involve working with data to organize and process it in a planned way. People in those jobs often have to report to a clear chain of command. They tend to focus more on data and details than ideas.

Interest

Interests reflect your preferences for work environments and outcomes. Different jobs require different interests.

Knowledge Help - Knowledge

  • Web technicians
    Knowledge level
    Computer, Technology and Information Systems 2 - Intermediate Level
    Technical Design 1 - Basic Level
    Performance Measurement 1 - Basic Level
    Business Management 1 - Basic Level
    Clerical 1 - Basic Level
    Client Service 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
  • Computer and network operators
    Knowledge level
    Computer, Technology and Information Systems 3 - Advanced Level
    Telecommunications 3 - Advanced Level
    Business Management 2 - Intermediate Level
    Performance Measurement 1 - Basic Level
    Clerical 1 - Basic Level
    Client Service 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level

Knowledge

Knowledge refers to the understanding of different theories and practices. Different jobs require different knowledge. You need specific knowledge to do tasks and activities in a specific field.

Source Occupational and Skills Information System

Labour Market Information Survey
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