2222116
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user support technician

Posted on January 28, 2025 by Employer details Green Moolaa

Job details

  • LocationBrampton, ON
  • Workplace information On site
  • Salary35.00 hourly / 30 to 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Shift, Flexible Hours
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3217479

Various locations

  • Brampton, ON

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

Only apply for this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2025-03-24

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Green Moolaa

  • Retail trade
  • 1 job posting advertised
  • Medium-sized business (between 5 and 100 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Toronto Region
Median wage Help -
31.00 $/hour

Explore this career

Median wage - Help

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.

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